You can reach us by chat from Monday to Friday between 11:00 AM and 19:00 PM CET and on Saturday from 10:00 to 18:00 PM CET. You can also give us a call at the same times on +49 89 24215110 or just contact us via WhatsApp.
The delivery is free for orders in Europe. An overview of the shipping costs for other countries can be found here.
We accept all the common payment methods like Visa, Mastercard, Maestro, AMEX, Paypal, Google Play, Apple Pay, and Klarna as well as other payment methods like eps, ideal, Bancontact, and Shop pay.
Yes, our webshop is based on the highest security standards. You can see the current customer rating at the bottom of our pages.
Yes, we ship all our products worldwide. You will find more information about corresponding shipping costs here.
All our packages are shipped with express delivery. The delivery time depends on the shipping service provider and other not controllable conditions. But we guarantee you that all our sunglasses leave our store within the same working day.
The following countries count as regions for the free express shipping:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Germany, Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Bouvet Island, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, Mayotte, Monaco, Montenegro, Northern Macedonia, Norway, Republic of Moldova, Réunion, San Marino, Switzerland, Serbia, Svalbard and Jan Mayen, Turkey, Ukraine, Vatican City
Unfortunately, we cannot cover the custom duties that are now incurred when shipping to the UK due to Brexit. This also applies to other non EU countries. But we deduct the German VAT (19%) on all non EU orders so that you only pay the net sales price.
PRODUCT & RETURN
We always want to make sure our customers love our products, but if you do need to return an order, we’re more than happy to help.
If you return your product from Germany you can get a free return label through our return portal. If you are situated in another European country you can get a return label for 10€. You can send us your sunglasses from any other country at own expense.
Yes. We only have an exclusive selection of brands and models on our website. Here you'll find an overview of some more brands we have in our stores. If you are interested in a special model you couldn't find on our website, don't hesitate to contact us via WhatsApp. We are more than happy to help you find your perfect pair of sunglasses.