You can reach us by chat from Monday to Friday between 11:00 AM and 19:00 PM CET and on Saturday from 10:00 to 18:00 PM CET. You can also give us a call at the same times on +49 89 24215110 or just use our contact form.
The delivery is free for orders in Europe. An overview of the shipping costs for other countries can be found here.
We accept all the common payment methods like Visa, Mastercard, Maestro, AMEX, Paypal, Google Play, Apple Pay, and Klarna as well as other payment methods like eps, ideal, Bancontact, and Shop pay.
Yes, our webshop is based on the highest security standards. You can see the current customer rating at the bottom of our pages.
Yes, we ship all our products worldwide. You will find more information about corresponding shipping costs here.
All our packages are shipped with express delivery. The delivery time depends on the shipping service provider and other not controllable conditions. But we guarantee you that all our sunglasses leave our store within the same working day.
The following countries count as regions for the free express shipping:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Germany, Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Bouvet Island, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, Mayotte, Monaco, Montenegro, Northern Macedonia, Norway, Republic of Moldova, Réunion, San Marino, Switzerland, Serbia, Svalbard and Jan Mayen, Turkey, Ukraine, Vatican City
Unfortunately, we cannot cover the customs duties that are now incurred when shipping to the UK due to the Brexit. This also applies to other non EU countries. For more information feel free to contact us.
PRODUCT & RETURN
We always want to make sure our customers love our products, but if you do need to return an order, we’re more than happy to help.
We offer our german customers a free return label. Unfortunately we cannot offer a free return label to other countries so far. Nevertheless we'll help you in the process of returning your product.
Just email us directly and we’ll walk you through the process.
If you would like to pick up your order, just let us know in the order note.
All our stores are located in Munich. If you would like to know more about our stores and their brands follow the link here.
Yes. We only have an exclusive selection of brands and models on our website. Here you'll find an overview of some more brands we have in our stores. If you are interested in a special model you couldn't find on our website, don't hesitate to contact us through our contact form. We are more than happy to help you find your perfect pair of sunglasses.